Amaya Textiles, Inc. will accept any defective item for refund or exchange. Customers will also be reimbursed the shipping costs of returning defective merchandise.
Amaya will accept returns of unworn, unwashed, undamaged and unaltered items purchased online (amayatexties.com) for full refund. Merchandise should be accompanied by the original packing slip. Merchandise must be returned within 21 days of purchase in the original bag with all tags attached. Amaya does not reimburse for the return shipping cost for these.
Before returning any item, please email Amaya at firstname.lastname@example.org. We will instruct you where to send the return.
If you do not have the packing slip please include the following information with your return.
- Name and billing address
- Name and address of the person who placed the order in case it was a gift.
- Original purchase price and date of purchase.
Refunds will be made in the form of the original payment. We will make an exchange depending upon availability. If the exchange is for a more expensive item the difference in price will be charged.
All sale items are final purchase only. No returns or refunds on sale or special priced items.
If you have any questions please feel free to call us at 508-901-9517.
Thank you very much for your business.